The second-hand marketplace Users Share Anger About Size Updates

Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.

This online marketplace has updated its sizing categories for women's and children's clothes but did not contact all shoppers about the modification.

Online Platforms Response

Numerous buyers and vendors have taken to social media claiming that product pages now present an altered size classification than originally posted due to the recalibration.

The company said the updated approach better aligns with comparable marketplaces.

They have suggested members to review their products and update the measurements by hand when needed, which has left users frustrated.

Size Classification Updates

Earlier, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.

The updated approach includes a letter and a range such as S/UK 8-10.

In some cases, the measurements have been reclassified - such as a large size was previously a 12 but currently displays as UK 16-18.

Member Accounts

Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," the way the service now categorizes.

Another user, from Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as size 20–22.

"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.

Required Changes

Another shopper, located in England, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".

"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she stated.

Service Background

The platform boasts over 100 million users, including 18 million in the UK.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This represents another occasion where an unanticipated change on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.